Hotel Mantra Trilogy  

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Activities
Diving, Fishing, Snorkelling

Services
Internet services, WiFi

Food & Drink
BBQ facilities, Room service, Vending machine (drinks), Vending machine (snacks)

Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)

Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box, Tour desk

Common areas
Garden, Sun terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Laundry

Business facilities
Fax/photocopying

Shops
Mini-market on site

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathroom, Cable Channels, City view, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dishwasher, Electric kettle, Entire unit wheelchair accessible, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Interconnected room(s) available, Iron, Ironing Facilities, Kitchen, Kitchenware, Linen, Microwave, Mountain view, Outdoor dining area, Outdoor furniture, Oven, Pay-per-view Channels, Pool view, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Stovetop, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet, Washing Machine

Check-In
14:00- hours

Check-Out
Untill 10:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform Mantra Trilogy in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, there is a 1.4% credit card surcharge when using a credit card. Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that rooms are serviced once a week. Please note that this property requires a refundable AUD200 credit card pre-authorisation or cash deposit upon check in to cover any additional expense charges. When booking for 3 or more rooms, different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation.