Hotel Onsen at Moncham  

General
Free parking, On-site parking, Parking, WiFi everywhere

Activities
Cycling

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service

Pools and wellness
Hot spring bath, Hot tub, Massage

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Lockers, Private check-in/check-out

Common areas
Garden, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Soundproof rooms, VIP room facilities

Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, Cleaning products, Clothes rack, Desk, Dining area, Dining table, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Hot Tub, Interconnected room(s) available, Kitchen, Linen, Minibar, Mountain view, Private entrance, Refrigerator, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Spa Bath, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet

Check-In
From 14:00 hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please be informed that children aged below 12 years are not allowed to stay in Imperial Onsen Suite, Grand Imperial Onsen Suite and One-Bedroom Emperor Suite.
Please note that the public onsen closed from 10 April – Present, or until further notice, in line with the Center for COVID – 19 Situation Administration-CCSA and in support of the Provincial Governments Disease containment direction.