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Hotel Overview
Formerly Phoenix Hotel
Before January 2021 PHOENIX HOTEL by Hakuba Hotel Group was known as Phoenix Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for PHOENIX HOTEL by Hakuba Hotel Group
Each day we'll check prices and send you an email for your selected dates at PHOENIX HOTEL by Hakuba Hotel Group. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of PHOENIX HOTEL by Hakuba Hotel Group
General
Free parking, Parking, Private parking, WiFi everywhere
Activities
Canoeing, Cycling, Fishing, Hiking, Ski equipment hire (on site), Ski pass vendor, Ski school, Ski storage, Skiing, Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Restaurant, Special diet menus (on request), Vending machine (drinks)
Pools and wellness
Massage, Sauna
Transportation
Car hire, Shuttle service (free), Shuttle service (surcharge)
Front-desk/reception area services
Concierge service, Lockers, Luggage storage, Private check-in/check-out, Tour desk
Common areas
Shared lounge/TV area
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Laundry
Miscellaneous
Air conditioning, Designated smoking area, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Bidet, Carpeted, Clothes rack, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Linen, Refrigerator, Safety Deposit Box, Seating Area, Shared Bathroom, Shower, Slippers, Tea/Coffee Maker, Toilet, Towels, TV, Wardrobe/Closet
Last updated: 14 Mar 2024 - Update now
Hotel Policies
Check-In
16:00- hours
Check-Out
Untill 10:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform PHOENIX HOTEL by Hakuba Hotel Group in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Traveller reviews
Hotels Nearby
Maison de Sasagawa
Distance : 0.26 KM
Pension Hakuba 70
Distance : 0.28 KM
Zen Chalets Hakuba
Distance : 0.4 KM
Hayashi Pension
Distance : 0.91 KM
Hakuba MAHOROBA
Distance : 1.61 KM
Hakuba Echoland Cottage
Distance : 1.67 KM
And MOUNTAIN
Distance : 1.71 KM
Eternal Flame
Distance : 1.73 KM