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Hotel MUR Neptuno Gran Canaria - Adults Only (formerly Neptuno Gran Canaria)

Avenida Alféreces Provisionales 29, Playa del Ingles, 35100 (show map)

8.4

Very good

837 verified reviews

1/40

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Hotel Overview

Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, and 900 metres away from the beach Playa del Inglés.
All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. The private bathroom comes with a hairdryer.
The hotel spa includes a sauna, Turkish bath and gym. The Neptuno's swimming pool is heated from October until April and live music can be enjoyed in the bar several times a week.
There is a 24-hour reception and a tour desk. Maspalomas Golf course is 3 km away. You can hire a car and there is free on-site parking.
In the Buffet Restaurant, in the winter season (November to April), gentlemen must wear long pants.

Formerly Neptuno Gran Canaria - Adults Only

Before April 2019 MUR Neptuno Gran Canaria - Adults Only was known as Neptuno Gran Canaria - Adults Only

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Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.

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Rooms

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Rooms List

Double or Twin Room - enter dates to see room photos

Air-conditioned room with free Wi-Fi, a furnished balcony, minibar, work desk and tea and coffee making facilities. The bathroom comes with a shower or bath, toiletries and towels for the swimming pool.

Double Room Single Use - enter dates to see room photos

Double room for single use. This air-conditioned room has free Wi-Fi, a furnished balcony, minibar, work desk and tea and coffee making facilities. The bathroom comes with a shower or bath, toiletries and towels for the swimming pool.

Double Room with Pool View - enter dates to see room photos

This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.

Double Room Single Use with Pool View - enter dates to see room photos

This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.

Superior Double Room with Pool View - enter dates to see room photos

This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.

Superior Double Room Single Use with Pool View - enter dates to see room photos

This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.

Map

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Facilities of MUR Neptuno Gran Canaria - Adults Only

General
Free parking, On-site parking, Parking

Activities
Golf course (within 3 km)

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Hammam, Massage, Outdoor pool, Outdoor pool (all year), Sauna

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Currency exchange, Luggage storage, Safety deposit box, Tour desk

Common areas
Games room, Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Evening entertainment, Karaoke

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Adult only, Air conditioning, Designated smoking area, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Laptop safe, Linen, Minibar, Outdoor furniture, Pool view, Safety Deposit Box, Satellite Channels, Seating Area, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet

Last updated: 16 Jan 2025 - Update now

Hotel Policies

Check-In
From 15:00:00 hours

Check-Out
Untill 12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that full payment of the reservation is due upon check-in. Guests with a non-refundable rate must paid the remaining 50% of the reservation upon arrival.

Traveller reviews

8.4

Very good

837 verified reviews

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Tracy D

“We will come back!! This hotel was superb.”

9.0

01 Jan 2025

From a lovely welcome reception experience to the whole stay, we were welcomed, made to feel at home, and looked after so well. Amazing.

Tracy D

“Excellent hotel, location and customer service.”

9.0

01 Jan 2025

Everything from check in to check out. The food and service was excellent from choice to quality. Lovely room, balcony and bathroom. Attentive maid service and cleaning. Bar and restaurant manager and staff were so friendly, welcoming and hard working. Great location. Our second visit.

Dean

“See you again!!!”

10.0

27 Dec 2024

This is our fourth visit and the hotel is fantastic!! The staff were incredible over Christmas and the range of special food and entertainment was of superb quality.

Karl

“great stay with Helpful and friendly staff.”

9.0

08 Dec 2024

The staff were very helpful and welcoming. Reception and restaurant staff make an effort every day to be receptive to all their guests. The location is excellent adjacent to the Yumbo , with access via rear entrance. Importantly the rooms are nice and fresh and have good sound insulation from the Yumbo. I had half board so lots of choices for breakfast and dinner, I’d say dinner caters well for German tastes, so lots of pork/meat options.

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Hotel MUR Neptuno Gran Canaria - Adults Only (formerly Neptuno Gran Canaria)

Avenida Alféreces Provisionales 29, Playa del Ingles, 35100 (show map)

Hotel Overview

Formerly Neptuno Gran Canaria - Adults Only

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Double or Twin Room - enter dates to see room photos

Double Room Single Use - enter dates to see room photos

Double Room with Pool View - enter dates to see room photos

Double Room Single Use with Pool View - enter dates to see room photos

Superior Double Room with Pool View - enter dates to see room photos

Superior Double Room Single Use with Pool View - enter dates to see room photos

Map

Setup a Price Alert for MUR Neptuno Gran Canaria - Adults Only

Facilities of MUR Neptuno Gran Canaria - Adults Only

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“We will come back!! This hotel was superb.”

“Excellent hotel, location and customer service.”

“See you again!!!”

“great stay with Helpful and friendly staff.”

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