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Ryokan HESTA Hakone - GUEST HOUSE - (formerly The Gran Resort Hakone)

Motohakone 159-205, Hakone, 250-0522 (show map)

7.8

Good

222 verified reviews

1/28

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Ryokan Overview

Set in Hakone in the Kanagawa region, with Togendai Station nearby, HESTA Hakone - GUEST HOUSE - provides accommodation with access to a hot spring bath. This 3-star ryokan offers luggage storage space and bicycle parking. The ryokan offers rooms with air conditioning, free private parking and free WiFi.
The units are equipped with heating facilities.
The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in.
Guests can also relax in the shared lounge area.
Hakone-Yumoto Station is 16 km from the ryokan, while Shuzen-ji Temple is 48 km from the property.

Formerly The Gran Resort Hakone

Before June 2023 HESTA Hakone - GUEST HOUSE - was known as The Gran Resort Hakone

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Rooms

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Rooms List

Japanese-Style Room with Shared Bathroom - Non-Smoking - enter dates to see room photos

The family room offers air conditioning and a seating area, as well as a shared bathroom boasting slippers. A safe deposit box, yukata and heating are offered in this family room. The unit has 5 futons.

Japanese-Style Room with Tatami Area and Shared Bathroom - Non-Smoking - enter dates to see room photos

The quadruple room features air conditioning and a seating area, as well as a shared bathroom boasting slippers. The unit has 2 beds and 2 futons.

Twin Room with Tatami Floor - Non-Smoking - enter dates to see room photos

The twin room features air conditioning and a seating area, as well as a shared bathroom boasting slippers. The twin room provides a safe deposit box, yukata and heating. The unit has 2 beds.

Triple Room with Shared Bathroom - Non-Smoking - enter dates to see room photos

The triple room provides air conditioning, a seating area, as well as a shared bathroom featuring a shower and slippers. The unit offers 2 beds.

Room Selected at Check-In with Shared Bathroom - Non-Smoking - enter dates to see room photos

The quadruple room offers air conditioning, a seating area, a safe deposit box along with yukata.

Mixed Dormitory Room - enter dates to see room photos

The dormitory room provides air conditioning and a safe deposit box, as well as a shared bathroom featuring slippers. The unit offers 2 beds.

Mixed Dormitory Room - enter dates to see room photos

This air-conditioned dormitory room has a shared bathroom, a safe deposit box and yukata. The unit has 2 beds.

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Facilities of HESTA Hakone - GUEST HOUSE -

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Vending machine (drinks), Vending machine (snacks)

Pools and wellness
Hot spring bath

Front-desk/reception area services
Luggage storage, Safety deposit box

Common areas
Shared lounge/TV area

Cleaning services
Laundry

Miscellaneous
Air conditioning, Heating, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Clothes rack, Desk, Heating, Refrigerator, Safety Deposit Box, Seating Area, Shared Bathroom, Shower, Slippers, Toilet, Towels, Upper floors accessible by stairs only

Last updated: 14 Jan 2025 - Update now

Hotel Policies

Check-In
From 16:00:00 hours

Check-Out
Untill 10:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests under 20 years of age may only check-in with a parent or legal guardian or with legal guardian consent.This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person per night is not included in the price and needs to be paid at the property.

Traveller reviews

7.8

Good

222 verified reviews

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Daniel

“Very good”

8.0

11 Dec 2024

Good for a stay close to the lake. Many natural attractions in the immediate surrounding.

Kok Wai

“Very good”

8.0

05 Nov 2024

The hotel is clean and comfortable, offering a modern onsen and ryokan experience at an affordable price. The staff are also friendly and welcoming.

Lyn

“Good”

7.0

03 Nov 2024

Onsen on the property, my room was a good size but I had to pay for that privilege. Vending machines for food.. good lighting in room, bedside lamp and power outlets near bed. 1.2 km to ropeway and pirate ship cruise. Room and hotel generally quite clean

Sofia

“Very good”

8.0

30 Oct 2024

I liked the fact that the personal was really nice. Everything was clean and the onsen was nice. Also they provided a Yukata for me, basic elements and lockers.

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Ryokan HESTA Hakone - GUEST HOUSE - (formerly The Gran Resort Hakone)

Motohakone 159-205, Hakone, 250-0522 (show map)

Ryokan Overview

Formerly The Gran Resort Hakone

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Japanese-Style Room with Shared Bathroom - Non-Smoking - enter dates to see room photos

Japanese-Style Room with Tatami Area and Shared Bathroom - Non-Smoking - enter dates to see room photos

Twin Room with Tatami Floor - Non-Smoking - enter dates to see room photos

Triple Room with Shared Bathroom - Non-Smoking - enter dates to see room photos

Room Selected at Check-In with Shared Bathroom - Non-Smoking - enter dates to see room photos

Mixed Dormitory Room - enter dates to see room photos

Mixed Dormitory Room - enter dates to see room photos

Map

Setup a Price Alert for HESTA Hakone - GUEST HOUSE -

Facilities of HESTA Hakone - GUEST HOUSE -

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

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